Unfortunately, it looks like RapidKL is going through another hiccough in its operations. I’m not sure if the word is hiccough or slowdown, but it’s certainly a period of uncertainty and lack of reliability.

Unfortunately again, I have not been able to ride much of RapidKL buses recently, but I received a report that the frequency of route U7 is not every 10 minutes from 4pm to 8pm (peak hours) as previously stated in RapidKL’s website, but more like every 30 minutes up to 7pm.

I spoke to someone from the operations side of RapidKL and he said that yes, for the past month or so, RapidKL as a whole has been cutting down on its number of buses. In fact, RapidKL has been going through what looks like a change of regime. First off, Dutch CEO Rein Westra left to join the World Bank, Corp Comms manager Katherine Chew left as well. Now it turns out their Chief Operating Officer (COO) for Buses Mohd Ali Mohd Nor and bus operations GM Captain Khairuddin has left too.

aWell, what’s for sure is that the frequencies published in bastrenKL for RapidKL are now out of date. My apologies.

Some recent amendments to information regarding a couple of Cityliner's route times and frequencies as well as contact num bers follow. By the way, the routes run by Cityliner are variously mentioned as run by Transnasional and Klang-Banting. If we sometimes sound confused, that's because we are! We believe the definition of operational entities goes something like this: Transnasional (or officially Kumpulan Transnasional Berhad) own various subsidiaries which include Klang-Banting, which has historically run routes between KL and Klang and Banting.

this enquiry came in from the website: "I was wondering if you had any information or contacts regarding the new bus stop design's that were approved by kl city hall?I found it interesting that the star seemed to have a lot of comments from the public and an unidentified survey company, but no revert from any city council.. Would you be able to spread some light on this issue or perhaps have an opinion on the new bus stop design issue?" 

moderator's response:"As anyone can see, they are constructed by Parisign, an advertising company. It looks like Parisign has set up these bus stops in return for the right to sell the advertising space on them. That's my guess. In my personal opinion, I reckon that the new bus stop design is aesthetically beautiful. However, there have been a couple of times when I was waiting for a bus at these stops (eg at Jln Semarak and an Tmn Desa) when the seats didn't seem to be fully constructed yet. I think on the Jln Semarak one, neither was the roof, so I and a couple of other passengers ended up waiting somewhere else because the metal seats were hot. Of course, that brings us to the next point, which is that they look beautiful but they don't give much protection from sunlight nor rain. In fact, most of the time, the seating seems to not extend across the entire width of the stop, but alternates along the panels."